2008 User Conference
Friday August 1, 2008

Copley is Proud to Present
The 2008 Conference Agenda


Time Topic
8:00 – 8:50 Registration/Arrival Reception
8:50 – 9:05 Opening Remarks:
Robert Lane, CEO, Copley Consulting
Rick Hennessy, Regional Vice President, Infor
9:05 – 9:50 Keynote Speaker:
Jerry Rulli, President, Infor – Americas
Topic: Infor & SyteLine Strategic Direction
9:50 – 10:15 Customer Testimonial:
Zildjian…Celebrating 385 Years of Business
Speaker: Paul Struble, Vice President of Operations
10:15 – 11:00 Infor ERP SL – SyteLine 8…A New Chapter
Speaker: Jerry Walden, Infor
11:00 – 11:15 Conference Break
11:15 – 12:00 Breakout Session I
Track 1 Finance & Sales:
Software Tax Incentives
Track 2 Operations:
Challenges of Off-shore Outsourcing
Track 3 Technical:
Infor Solution Strategy – SOA
12:00 – 1:00 Lunch
1:00 – 1:45 Keynote Speaker
Bob Malone, Author, Speaker, & Publishing Executive
Topic: Know the Past; Control the Future
1:45 – 2:30 Breakout Session II
Track 1 Finance & Sales:
The New CRM – SL Epiphany
Track 2 Operations:
Field Service…Untapped Revenue Opportunity
Track 3 Technical:
Personalization w/Win Studio
2:30 – 2:45 Conference Break
2:45 – 3:00 Customer Testimonial:
Colonial Mills...
Speaker: Bill Turgeon, CIO
3:00 – 3:45 Breakout Session III
Track 1 Finance & Sales:
FRx – SyteLine Reporting Alternative
Track 2 Operations:
Insync, Enhanced Data Collection
Track 3 Technical:
The New Event Handler…Improved Work Flow
3:45 – 4:00 Closing Remarks

Guarantee your place in this terrific event by registering now at the Copley Web site or by clicking this link:
http://copleycg.com/2008_userconference.html

At only $150 per participant you can not afford to miss this educational opportunity!

We look forward to your participation in this exciting event.

Dedham Hilton Hotel
25 Allied Drive
Dedham, MA


Keynote Speakers
Jerry Rulli
President, Infor - Americas

As President of Infor’s Americas Region, Jerry Rulli is responsible for sales and services, including driving customer satisfaction, retention and new customer development for all Infor solutions within the Americas Region. Jerry Rulli has over 25 years experience with technology companies. Prior to Infor, Jerry was the SVP of worldwide field operations for Inovis.


Robert Malone
Author, Speaker, & Publishing Executive


Robert Malone is a well known writer and speaker on automation, logistics, supply chains, manufacturing and robotics. He has been the editor-in-chief of Industrial Design magazine (now ID), editor-in-chief of Managing Automation (MA), and the logistics editor for Forbes.com. He is at present a moderator for IEEE Spectrum’s Webcasts, an executive editor for M2M Premier and an award winning (ASBPE) columnist for MA and Inbound Logistics magazines. He has written recently the books Ultimate Robot (DK) for children and Chain Reaction for adults with Kaplan Publishing.
Copyright Copley Consulting Group 2008. All rights reserved. www.CopleyCG.com